Frequently Asked Questions
Everything you need to know about your Shaperlady experience.
How do I determine the correct size for my shapewear?
To find your perfect fit, please refer to our detailed Size Guide located on each product page. We recommend measuring your waist and hips accurately, as compression garments may fit tighter than standard apparel.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 5-7 business days, while expedited options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer a 30-day return policy for most items. For hygiene reasons, garments must be unworn, unwashed, and in their original packaging with all tags attached to be eligible for a refund or exchange.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are securely encrypted for your safety.
How should I care for my Shaperlady products?
To maintain the elasticity and longevity of your shapewear, we recommend hand washing in cold water with mild detergent and air drying. Avoid machine washing, tumble drying, or using bleach.
Can I track my order after it has been placed?
Yes! Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.