Returns & Exchanges

At shaperlady, we want you to feel confident and comfortable in your purchase. If you are not completely satisfied, we offer a 30-day return policy for items in their original, unworn condition with all tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all hygiene liners and labels are intact to qualify for a full refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or ship your exchange within 5-7 business days.